Sales Popup
Surat, Gujarat
6 hours ago
Skip to content

FAQ'S

What are our candles made of? 

Our candles are made from 100% natural ingredients. We use a blend of soy and coconut wax, cotton, Hemp and Wood wicks, and all natural fragrance oils. 

How long do your candles last?

If you burn the candle for 4-5 hours at a time and keep the wick trimmed at about ¼ inch, our 8oz candles burn for approximately 40 hours. Our 11oz candles will burn for approximately 60 hours.

Why should I trim the wick and only burn your candles for 4-5 hours at a time?

This is good practice for any candle and is meant to prolong a candle’s burn time. A longer wick creates a larger flame, a larger flame melts the wax faster, and the wax melts faster than the wick burns away. So the longer your candle burns, the larger the flame gets, causing your candle to melt faster and faster.

Keeping the wick trimmed and burning 4-5 hours at a time slows everything down so you get a longer burn time. Additionally, burning your candle for 4-5 hours at a time ensures that the wax melts all the way to the edge of the container. The melted wax (not the flame) is what gives off your candle’s scent, so this will maximize your candle’s scent when lit. It will also prevent your candle from “tunneling”, or burning a hole down the center of the candle while leaving a ring of un-melted wax along the inside of the container. 

Why has my wax melt stopped smelling after a while? 

One explanation as to why your wax melt has stopped smelling is simply that your brain has gotten used to the smell, this is called natural anosmia. Our brains quickly acclimate to a certain odors and will no longer "notice" it. Rest assured that if a friend or family member comes over, they will be able to smell it! Another reason might be that you have left your wax melter on for long hours. Just like our candles, you should only have the wax melting for a few hours to maximize longevity of the product. If you melt wax for long periods of time, you will burn all the fragrance out of it. 

Why does my candle look "wet"?

Wet spots appear when there is a significant change in temperature on the candle jar. This often time happens during shipping when the package goes from a temperature controlled room to a hot mail service truck. When the temperature changes that drastically, it causes the candle to detach slightly from the jar. This does not affect the functionality of the candle at all. Sadly, wet spots are inevitable and cannot be prevented.